ServiceMaster Restorations was called to a condo in Naples, which had water damage and mold due to a toilet line breaking and leaking while nobody was at the condo for a few weeks. When the owner returned, everything was soaked from the water and mold had started growing up the walls. The rooms affected in the condo were the bathroom, bedroom and hallway. ServiceMaster dispatched a crew right away and extracted the water from the affected condo. In order to dry out the affected condo, ServiceMaster set up dehumidifiers in the condo. A containment was set up in the affected areas to stop the spread of the mold thru out the entire condo. Crews went in and cleaned the mold and an air quality test was performed to make sure all mold had been removed from the condo. ServiceMaster removed some of the baseboard to help with the drying of the drywall. Some of the drywall had to removed, as the water damaged it and it had mold growth on it. The flooring in the condo was carpet. The carpeting and cabinets had to be removed because of the damage. Once the dryout and mold remediation was complete, ServiceMaster’s reconstruction department went in and replaced the carpeting, cabinets, and baseboards. They also replaced and painted the drywall. They were able to restore the condo back into the condition it was in before the water damage occurred.
I had suspicion of mold and contacted Service Master by Wright. They came in and discovered mold, gave an estimate and did a great job cleaning. They even had it retested after to ensure it was gone. No more mold issues! Thank you! Would refer to anyone concerned about mold. Very professional!Donna Perillo
I am writing to tell you about the exceptional service that I received from you employee Gary Burgo, I am a renter at 2930 Esmeralda Dr. in Sarasota. For 4 months that we have dealt with a very challenging mold removal / remediation situation that had us at the end of our rope. Gary was the 10th person sent to assess the situation and as you can imagine that is 9 too many. By the time he got involved we were disgusted and aggravated with the entire process.
From the moment Gary was involved, he communicated with me daily to let me know the timeline of the project and next steps. Gary got more than 2 days than had been accomplished in months. His open communication and professionalism saved the day. Gary even called the day after the project was complete to ask that I let him know if everything was “OK”.
Gary was exceptional representative of your company. I sincerely hope this feedback makes it back to him.
Enjoy your day!
Robyn Faucy, M.S.M.
Neuro Challenge Foundation for Patkinson’s
722 Apex Road, Unit A
Sarasota, FL 34240Robyn Faucy
I spilled wine on my couch, guys came right out and got the stain out. Great service and my couch looks brand new again. Thanks guysMoranda Shearin
Over the years, I have had the good fortune to establish and maintain a productive business relationship with Service Master by Wright and many of its staff. Their team is responsive, knowledgeable and quick to address customer concerns. The quality of their workmanship is a rarity in this industry. In short, I’m grateful for the opportunity to work with Service Master by Wright, for whom I have a great deal of respect and can feel confident sending my clients too.Chris Lovell
Certified NACHI Inspector | Allied Home Inspections Pro, LLC