ServiceMaster Restorations received a call from a condo owner in Fort Myers, Florida, for water damage. The cause of the water damage was a sink overflow in the kitchen, which affected the kitchen, hallway and livingroom. ServiceMaster extracted the water from the condo and then started the structural drying. The technicians set up dehumidifiers and air movers thru out the condo to assist in the drying process. Insulation was saturated and needed to be removed and will be replaced at a later time. The the cabinets in the kitchen were damaged by the water and needed to be removed. ServiceMaster removed and disposed of the damaged and the toe kicks and carpeting. Some of the drywall needed to be removed for proper drying and will be replaced at a later time. The technicians applied antimicrobial solution to avoid mold growth. ServiceMaster’s construction department is currently working with the home owner to rebuild the damaged areas. They will be replacing all the drywall, baseboards, painting, etc. New cabinets will be installed in the kitchen. They will also be replacing the toe kicks and carpeting.
Everyone who worked on my home from ServiceMaster was knowledgeable, polite, efficient and friendly. I don’t remember all the names as there were many of them. They were all good at what they did. Kim was always available to coordinate everything and keep things running smoothly. We are very happy with the work that was done. This happened at a very stressful time in my life but the people at ServiceMaster made it bearable.
Thank You.Dean & Marjorie Ellsworth Trust
- Jim & Gene
Well.. it has been 3 months since our water damage / mold was discovered, and all in all Service Master has done a great job… Special thanks to Melissa, Kim, Charlie and Michael… they were most helpful in so many ways making a horrible situation become OK again. Melissa helped me when it was a devastating blow to see what all we had lost… and she helped me off the cement when I fell; Kim who helped my friend Sue hang UMPTEEN golf pictures and talked me into many things I wasn’t sure of… she did a great job and we are happy; Charlie who promised me someone would be in our condo every day working… and he kept that promise; and Michael who did so many odd jobs and helped out with many, many things and was so pleasant to have in our home….Mary Cole
- William Reeves