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Customer's Reviews

Customer's Feedback

David Frazier

David Frazier Review

Michaela Johnson

Michaela Johnson Review

Carolyn Silva

Carolyn Silva Review

Nina Walker

Nina Walker Review

Barbara Morrison

Barbara Morrison Review

Andrew Howell

Andree Howell Review

Steven Winston

Steven winston review

Leena Hill

Leena Hill review

Favorita Lyonn

Favorita Lyonn review

Joan Lumbab

Joan Lumbab reviews

John Nichols

John Nichols review

G Keller

G keller

Kathleen Tan – Teng

Kathleen tan teng

Alen Mapillo

alen review

Cathy Widders

Cathy widders

Corrine Hayes

We just wanted to send a compliment regarding Luis (sorry I never asked for his last name) and Service Master Restore. On Monday night at 10:30pm we found an inch of water through 1/2 of our house and googled water damage repair companies. I saw that Service Master by Wright had good reviews so I called. I was transferred to Luis who was friendly and professional even though I’m sure we woke him up! He was at my home within an hour! He even called me on his way to give me his direct number in case we needed to call him. He made this process a lot easier than we thought it would be. Luis is knowledgeable, professional and friendly! The rest of the team that helped was wonderful as well! We had to make sure we let you know how grateful we are that your amazing employees made this process easy!

Susan Friedman

susan friedman

Luciana Roberto

Review by Luciana Roberto

Todd Larsen

Review by Todd Larsen

Victor Newman

Review by Victor Newman

Samantha Emerson


Prompt, professional and courteous service. Very happy with our experience.


Very professional and went beyond their call of duty!

Emma B.

Prompt arrival, professional workers and through restoration.

Olivia L.

On-time service, the tech called to confirm the time he would be there. They were very helpful, courteous, and made a very stressful feel almost worry-free.


Their promptness, courtesy, and communication kept me up to date on what going on. They let me know what they planned to do.

Madison Adams

Very professional and went beyond their call of duty!

Scarlett Young

Communicated well and kept us informed. Great job!



Fast and effective service, very friendly personnel


Everything was done and taken care of as the tech mentioned when he first arrived

Walter Martinez

Everyone was punctual, friendly, and took care of everything as quickly as possible with a professional manner. Couldn't have asked for better

Connor Gibson

Came very promptly and solved the problem efficiently.Great service!

Evelyn W.

The quality of your personnel. professional, easy to talk to and very polite.

Walter M.

everything was done and taken care of as the tech mentioned when he first arrived


Came very promptly and solved the problem efficiently. Great service!


Their quick response, courtesy, and kept me informed on what was going on. Let me know exactly what they were going to do.


You did a good job of overcommunicating about when you would be coming to the house. Everyone was professional and courteous.

Keith Chazin

   Very professional and went beyond their call of duty!


Fast and effective service, very friendly personnel


your quick response and knowledgeable, trustworthy employees.

Samantha Walker

you did a good job of overcommunicating about when you would be coming to the house. everyone was professional and courteous.

Robert Brown

everything was done and taken care of as the tech mentioned when he first arrived

Adrian Price

their quick response, courtesy, and kept me informed on what was going on. let me know exactly what they were going to do.

Adrian P.

Their quick response, courtesy, and kept me informed on what's going on. Let me know exactly what they were going to do.

Robert B.

Everyone was punctual, friendly, and took care of everything as quickly as possible with a professional manner. Couldn't have asked for better.

Samantha W

Prompt courteous and knowledgeable staff.


Came very promptly and solved the problem efficiently.great service!

Taylor L.


Taylor L

taylor lopez

Taylor Lopez

your staff was prompt, attentive, thorough and very professional.

Kevin P.

The response time was very quick and staff members were courteous and respectful.

Taylor Lopez


Mellany M.




Kevin P


Madison A.

excellent customer service. quick, careful, and professional service. their workers are courteous and obedient. service master comes highly recommended from me.

Eva T.

they did an excellent job. they were very clear in their explanations.

John D.

i was kept informed and updated on the status of the restoration services.

Sophia F.

sophia-F review1


Review by Office

Sophia F.

Sophia F. review

Madison A.

madison A review

Elijah T.

elijah t review

Eva T.

eva t review

Connor G.

connor G review

Christin B.

Thank you so much Bob Wright and team for the complete water damage restoration service rendered in my House in Naples. Thank you also for helping me to process my insurance claimed.

Mark C.

Very informative and very helpful. Excellent communication.

Mark Carter

mark c

Judy Watson

Review by Judy Watson

Bob Anderson

bob A

Rob Kielbasa

ServiceMaster by Wright did an excellent job with the clean up from the leak of a faulty refrigerator water line. They were easy to work with, and our condo was fully restored. We would highly recommend this company to our neighbors.

Matthew D


Just letting you know Shane has been doing an incredible job and great to work with.  He has really given the extra care to us in this unfortunate situation.

He also did a fantastic job calming down a frazzled and frustrated homeowner.  He put her mind at ease that everything was under control.

Shane’s level of service gives me all the reason in the world to continue working with ServiceMaster by Wright!

Peter Bogacz

Great communication and good service. Highly recommend.

Oliver smith

Few days ago, we were all amazed to see our room pooling with water due to a busted pipe. We reached out to Service Master by Wright with our problem and they acted upon it immediately to retain our apartment back to the former condition. I would suggest their services to everyone caught under similar situation.

Nora Brown

The team did an excellent job. They cleaned our apartment destroyed due to water damage. They helped us make it livable again. Highly recommended.

Thomas William

Impressive services. We were in a panic after seeing our commercial shop submerged in water after a flood attack. They went the extra mile to follow the best possible procedures to cover all damaged areas to restore our place. They are really good at their services.


I couldn't be more impressed with a group of workers if I had vetted and hired them myself.
Top-notch crew. Polite. Patient. Knowledgeable. And, they left my place cleaner than it was before they got here.
I can't say enough good about the entire group!!

The Beachmoor Condominium Association, Inc.

Deborah Thonus

On November 11 we opened the door to our mobile home and found a water disaster. The toilet water supply line was trickling and probably had been for about a week. About 350 sq. feet of floor had turned to mush due to the particle board sub floor. This job was way too big for my handyman husband to handle himself, so I called ServiceMaster. Christian came to assess the damage within a few hours of my call. He was extremely professional, and later that day we had a very detailed estimate for removal of flooring and cabinetry, drying, etc. With such a detailed list of jobs, each with a price attached, I felt confident we would be treated fairly. The crew, Helen and Adriano, arrived the next morning and they knew exactly what to do. Helen went above and beyond to meet our needs. After several days of fans and dehumidifiers running the restoration team arrived. Jerry and Andrew repaired and replaced the damaged flooring in two days. They worked nonstop and appeared to use the least amount of materials necessary. We had a constricted time frame, and everyone worked hard to complete this job before we had to leave. I was thrilled at the work ethic of both crews and am very grateful to ServiceMaster by Wright for helping us in our time of need. Thank you

Holly McEntyre

We are tremendously happy with the work done for us by every member of ServiceMaster by Wright Fort Myers in our time of need/mold crisis. From the team leaders who came to evaluate and price our job to each member of the teams who tore out the bad walls and insulation, cleaned, rebuilt/restored, and repainted, everyone was timely, professional, kind, positive, considerate, and respectful of our space and our needs as a family who had to stay in the home during the entire process. We wholeheartedly recommend ServiceMaster by Wright Fort Myers with 100% confidence.

Fred Stepkin

I hope there should be more stars to give them then i will definitely give him 10 out of 10 for the best water damage services in Naples. Thank you.


I’ve recently used ServiceMaster by Wright for a property in Ft. Myers and could not be more pleased. ServiceMaster by Wright did a great job of deep cleaning our tile floors and a few other items. I’ve used ServiceMaster (a public company) in Illinois for some work on my home there and recalled how responsive and thorough they were. When I looked up ServiceMaster in Ft. Myers, ServiceMaster by Wright came up. Turns out they are a franchise of ServiceMaster. In certain cases, I prefer to work with large companies (or franchises of large companies) because I know that they have a better knowledge base, training, support, a more consistent product and an escalation chain should I need it. Seeing the great reviews for ServiceMaster by Wright also gave me the comfort I was looking for and the confidence to move forward with them. Shane Wright, the owner’s son, was my primary contact. Shane was genuinely interested in finding the right solution at a reasonable cost and he and did just that. Thank you, Shane, and thank you ServiceMaster by Wright!

Evan Peace

We love how this company uses a more natural solution to clean. Also our technician Eddie was very professional and thorough. Thanks for cleaning our place!

Cheryl LaFalce

Great company to work with! The staff are extremely conscientious and SUPER responsive! I had a water leak and they responded VERY QUICKLY. My mom was distracted and forgot to turn off the utility room sink - there was water through 3 entire rooms, including carpet! We didn't have a clue how to deal with this mess, besides the fact it was 10 pm at night. Service Master responded within the hour and prevented a bad situation from becoming worse. Thank you!!

Richard Berg

Excellent service. Fast, thorough and professional. Their employee are very polite and respectful. I highly recommend Service Master.

Jessica Logan

I want to thank ServiceMaster for their prompt response to our emergency situation on Saturday

Digital Marketing

We had an emergency leak at the new office and they dispatched the crew on a Sunday afternoon right away. Very profesional and friendly people. I recommend this company 100%.

Jack Smith

I liked that you worked around my schedule the most. The fact that you have options is also great. Sometimes I need help and I sincerely appreciate their assistance on all levels.

Pat Goudy

Good Morning Jim,

Thank you for your quick response to our problem yesterday.
Having worked with just about every disaster service in town, I wanted to pass along to you that your team went above and beyond with the courteous, professional and speedy service.
I look forward to working with you and Servicemaster in the future.

When I spoke to them yesterday, I advised each owner would be responsible for dry out.
I am contacting you to correct that statement.
Park Shore Tower will assume all responsibility for the extraction and dryout services.
I have emailed my insurance agent to begin the process.

I provided a detailed list of the Owners names, and all contact information to your head tech.
That way you can contact Owners directly for any repairs.

I am here at the building awaiting todays inspection. I do not know who was coming to check, but if you would be so kind as to provide him with my guard house phone number: 239-649-5015,
the guard will contact me when they arrive.

Again, Thank you.

Judy Hardwick

Great workers. Come on time and stay until the job is done.

William Huie

I've worked with this company over the past year, good staff and quick service. Would recommend

Susan DeDonato

Customer service was great. The crew they sent out responded right away. Got the job done in a timely manner. Highly recommend.

Gina Serrano

Wonderful company with an excellent staff that really knows what they are doing! Sarah was really helpful in getting our carpet cleaning and home repairs scheduled and completed! Eddie got out all of my difficult spots on the carpets and upholstery. They are a "one stop shop" and I wouldn't trust any other company besides Service Master for all of my home repairs and carpet needs.

Jackson Smith

Thank you for doing such a great job!

Moranda Shearin

Highly recommend, had a leak from the washer the guys came out right away cleaned up.

Sarah Waterman

I had Service Master take care of mold, and then some wall repair at my home, and they did an amazing job!!! Plus, everyone from the office staff to the workers in the home were knowledgeable, polite, and the work was done so quickly. I highly recommend this company!

Wilson Hawthorne

Super people. Great work by very friendly employees.

David Dentinger

Awesome work!

Jack Hinkle

They were prompt, professional, and delivered.

Jerry Quarles

Great experience. Very personable staff!

Justing Bjork

Thank you so much for coming out so quickly to help with my water heater mess. Very professional service and friendly staff.  You guys are the best.

Michael DeDonato

Hard working company with great integrity.

Diane and Richard Welch

Dear Jerry and Kim,

Diane and I would like to offer our thanks in the assistance you, Jorge, and Katrina extended to us as we work thru water damage claim at our home.

The work done by the entire team was professional, thorough, and fully met or exceeded our expectations. We would highly recommend ServiceMaster by Wright should anyone face the daunting task we did in getting our home back  into better-than-it-was-shape.

Thanks again and please pass this letter along as appropriate.


Diane and Richard Welch

Robyn Faucy

Hi Jim,

I am writing to tell you about the exceptional service that I received from you employee Gary Burgo, I am a renter at 2930 Esmeralda Dr. in Sarasota. For 4 months that we have dealt with a very challenging mold removal / remediation situation that had us at the end of our rope. Gary was the 10th person sent to assess the situation and as you can imagine that is 9 too many. By the time he got involved we were disgusted and aggravated with the entire process.

From the moment Gary was involved, he communicated with me daily to let me know the timeline of the project and next steps. Gary got more than 2 days than had been accomplished in months. His open communication and professionalism saved the day. Gary even called the day after the project was complete to ask that I let him know if everything was "OK".

Gary was exceptional representative of your company. I sincerely hope this feedback makes it back to him.

Enjoy your day!

Robyn Faucy, M.S.M.

Executive Directory

Neuro Challenge Foundation for Patkinson's

722 Apex Road, Unit A

Sarasota, FL 34240

Alvin Becker

I thought our meeting with Jonathan, Kim, Diane and you regarding our project was very productive and I believe that the resulting meeting of minds suggests that repair and remodeling should proceed successfully.

On a related subject, I want to recognize the extraordinary efforts of staff members Tony and Melissa. They were very responsive and comforting during the remediation process and, in our opinion, went above and beyond the norm to make me and my wife feel confident about the outcome of the project. They represent Service Master very well.

Dean & Marjorie Ellsworth Trust

Everyone who worked on my home from ServiceMaster was knowledgeable, polite, efficient and friendly. I don't remember all the names as there were many of them. They were all good at what they did. Kim was always available to coordinate everything and keep things running smoothly. We are very happy with the work that was done. This happened at a very stressful time in my life but the people at ServiceMaster made it bearable.

Thank You.

Lisa Toscano

I had mold restoration done..Wow! what a great experience with servicemasters..would recommend to anyone!

Melissa Diaz

I used ServiceMaster for a flood in my home. They were efficient and professional as well as reasonable rates!

Moranda Shearin

I spilled wine on my couch, guys came right out and got the stain out. Great service and my couch looks brand new again. Thanks guys

Tawn Peterson

Service Master by Wright completely saved my home. Not only were they there within an hour  of my call,  they eased my worry and explained the process completely. I felt so much better and their quality of work was amazing. Thank you so much for the hard work and fast solution.

Donna Perillo

I had suspicion of mold and contacted Service Master by Wright. They came in and discovered mold, gave an estimate and did a great job cleaning. They even had it retested after to ensure it was gone. No more mold issues! Thank you! Would refer to anyone concerned about mold. Very professional!

Sarah Waterman

I had a water spill from my washing machine in my home. It was such a scary experience at first. I called Service Master and they got to my house so fast. They cleaned up the whole mess and were so friendly and knowledgeable! Thank you Service Master!!!

Chris Whittaker

Bob Wright has been a friend and business associate of mine for over 13 years. Even though he owns licenses in my area I still highly recommend his companies services. He is a drying Godzilla!!!

Clint Luby

Excellent Service -Professional and quick. Thank you ServiceMaster!

Mary Cole

Well.. it has been 3 months since our water damage / mold was discovered, and all in all Service Master has done a great job... Special thanks to Melissa, Kim, Charlie and Michael... they were most helpful in so many ways making a horrible situation become OK again. Melissa helped me when it was a devastating blow to see what all we had lost... and she helped me off the cement when I fell; Kim who helped my friend Sue hang UMPTEEN golf pictures and talked me into many things I wasn't sure of... she did a great job and we are happy; Charlie who promised me someone would be in our condo every day working... and he kept that promise; and Michael who did so many odd jobs and helped out with many, many things and was so pleasant to have in our home....

Christin Blazekovic

The team at ServiceMaster by Wright are amazing! My ceiling in my kitchen fell in due to a storm and a roof leak! Luckily they were very fast to respond and get everything resolved for me. Even worked with my insurance company. Everything is actually bette than it was before! I highly recommend them.

Lee County Homeless Coalition


Laurie Keene

Effective, reliable and always dedicated to serve the community! There seems to be no problem that they cannot solve. They even do construction rebuilds! Everything you need under one "roof". WOW! TOTALLY AWESOME GROUP

Guy Smith

Guy Smith

Karen Harvie

Karen Harvie

Denise Douglas

denise douglas

Chris Lovell

Over the years, I have had the good fortune to establish and maintain a productive business relationship with Service Master by Wright and many of its staff. Their team is responsive, knowledgeable and quick to address customer concerns. The quality of their workmanship is a rarity in this industry. In short, I’m grateful for the opportunity to work with Service Master by Wright, for whom I have a great deal of respect and can feel confident sending my clients too.

William Reeves




Jim & Gene






Mary Jane Kearney

Just wanted to let you know that our service person, Ernie Torres did a wonderful job. He was professional, polite, knowledgeable and very neat. It was a pleasure working with him. You should be pleased to have him as a representative for your company.

Laurie Keene

I have had ongoing relations with members of the Service Master by Wright team for some time now and believe their dedication to readily diagnosing a situation, dispatching pinpointed remedies, educating customers and expediting the insurance claim process is matched by no other. Certainly their focus is quality rather than quantity. Highly recommended for all your water trauma, mold cleanup or restoration needs! Great job!

Timothy Spruill

They did such a great job on my condo...I discovered mold in my condo when returned for vacation. They came out the same day and got it all cleaned up.

Curt Hurt

When I say they did a great job on carpet cleaning. My house and furniture looks great and smell great. The provide carpet cleaning for my condo in fort myers when I returned from Atlanta. Before they cleaned my carpet furniture was moved and place back on protective pads. Thanks again for a job well done.

Kevin Ket

ServiceMaster Bradenton came out to my mothers home for a water heater flood. It was a very early in the morning. They answered our call and was out to your home in Bradenton FL in under 40 minutes. They cleaned up all the water and dried out the carpets and wood floors. I would highly recommend them.


I had a leak from my toilet which caused water damage, mold was also discovered. I called ServiceMaster by Wriight. I was pleased with their professional service and knowledgeable staff I would definitely recommend this company.


I found mold in my home after being away for a few months. ServiceMaster by Wright did a wonderful job of remediation for the mold removal. I would certainly call them again.

Lizbeth Hernandez

Servicemaster has done a great job over the years cleaning my carpets, and there staff are very professional and would recommend everyone to use them.

Dawn Martin

I thought I was going to have to replace some of the tiles in my home because they looked so worn down. I had ServiceMaster come out and clean my tile and grout in a last ditch effort. My tile and grout looks brand new! I could not be happier! Thank you so much ServiceMaster!!!! I will be calling you in 6 months to do the maintance that you suggested to keep it looking great!!!a

Susan Hart

Last month we had a kitchen fire. ServiceMaster responded in less than 30 minutes and all the technicians were wonderful. I felt really stupid for leaving a towel on the stove and it was surprising just how fast it all happened. The crew started the clean up within minutes of pulling their trucks in the driveway. Luckily it there wasn't any structural damage just smoke. It didn't take as long as you would think to rid my home of that awful smell and clean everything. Thank you ServiceMaster, I will recommend you to all my friends.

ServiceMaster by Wright Van

ServiceMaster by Wright proudly offers its clients in all areas the opportunity to visit any of our satellite offices throughout SWFL between the hours of 8 – 5.  Rest assured our emergency response team is available 24 hours a day will respond to your needs 365 days a year 24/7.