ServiceMaster Restorations was called to Fort Myers, which had water damage due to a sprinkler system pipe bursting in one of the condo units. The rooms affected in the condo where the pipe burst were foyer, living room, two bedrooms, den, kitchen, two bathrooms, laundry room, two closets and hallway. The other four condo units had some or all of the same rooms affected. Some of the other four condo units were affected worse than others. ServiceMaster dispatched a crew right away and extracted the water from the affected five condo units. There was no power to the five condo units and ServiceMaster set up their own gas powered generator in order to run the equipment needed to dry out the five units. In order to dry out the five affected condo units, ServiceMaster set up dehumidifiers and air movers in each of the affected condos. The flooring in the five condo units was both tile and carpet. The , one the units were dry, the carpet padding would be replaced and the carpet reattached. ServiceMaster removed some of the baseboard to help with the drying of the drywall and to make sure that mold did not grow behind the baseboards. Once the units were finished drying out, the baseboards would then be reattached.
I thought our meeting with Jonathan, Kim, Diane and you regarding our project was very productive and I believe that the resulting meeting of minds suggests that repair and remodeling should proceed successfully.
On a related subject, I want to recognize the extraordinary efforts of staff members Tony and Melissa. They were very responsive and comforting during the remediation process and, in our opinion, went above and beyond the norm to make me and my wife feel confident about the outcome of the project. They represent Service Master very well.Alvin Becker
Over the years, I have had the good fortune to establish and maintain a productive business relationship with Service Master by Wright and many of its staff. Their team is responsive, knowledgeable and quick to address customer concerns. The quality of their workmanship is a rarity in this industry. In short, I’m grateful for the opportunity to work with Service Master by Wright, for whom I have a great deal of respect and can feel confident sending my clients too.Chris Lovell
Certified NACHI Inspector | Allied Home Inspections Pro, LLC
- William Reeves
- Karen Harvie
Just wanted to let you know that our service person, Ernie Torres did a wonderful job. He was professional, polite, knowledgeable and very neat. It was a pleasure working with him. You should be pleased to have him as a representative for your company.Mary Jane Kearney