ServiceMaster Restorations was called to a single family home in Fort Myers, Florida that had a water damage caused by a leak under the kitchen sink. The water damage affected the entire home, three bedrooms, living room, dining room, hall, kitchen and two bathrooms. All of the rooms, except for the two bathrooms had parquet flooring over terrazzo and it was buckling up 5”–6” and had to be removed. The walls were plaster and were wet 2’–3’ up the wall in some areas. ServiceMaster extracted the water and started the drying out process. ServiceMaster set up dehumidifiers, air movers and injectidry equipment throughout the home. Cabinets in the home were damaged and needed to be removed, and will be replaced during the reconstruct. After ServiceMaster’s water remediation department is done, ServiceMaster’s construction department will start to rebuild the home back to its original state before the water damage occurred. ServiceMaster’s construction department will replace flooring, cabinets, paint, and replace the baseboards.
I had suspicion of mold and contacted Service Master by Wright. They came in and discovered mold, gave an estimate and did a great job cleaning. They even had it retested after to ensure it was gone. No more mold issues! Thank you! Would refer to anyone concerned about mold. Very professional!Donna Perillo
I am writing to tell you about the exceptional service that I received from you employee Gary Burgo, I am a renter at 2930 Esmeralda Dr. in Sarasota. For 4 months that we have dealt with a very challenging mold removal / remediation situation that had us at the end of our rope. Gary was the 10th person sent to assess the situation and as you can imagine that is 9 too many. By the time he got involved we were disgusted and aggravated with the entire process.
From the moment Gary was involved, he communicated with me daily to let me know the timeline of the project and next steps. Gary got more than 2 days than had been accomplished in months. His open communication and professionalism saved the day. Gary even called the day after the project was complete to ask that I let him know if everything was “OK”.
Gary was exceptional representative of your company. I sincerely hope this feedback makes it back to him.
Enjoy your day!
Robyn Faucy, M.S.M.
Neuro Challenge Foundation for Patkinson’s
722 Apex Road, Unit A
Sarasota, FL 34240Robyn Faucy
- Guy Smith
Thank you so much for coming out so quickly to help with my water heater mess. Very professional service and friendly staff. You guys are the best.Justing Bjork
Dear Jerry and Kim,
Diane and I would like to offer our thanks in the assistance you, Jorge, and Katrina extended to us as we work thru water damage claim at our home.
The work done by the entire team was professional, thorough, and fully met or exceeded our expectations. We would highly recommend ServiceMaster by Wright should anyone face the daunting task we did in getting our home back into better-than-it-was-shape.
Thanks again and please pass this letter along as appropriate.
Diane and Richard WelchDiane and Richard Welch