ServiceMaster Restorations was called to a condo in Fort Myers, Florida after hours that had a water damage that was caused by a pipe to the kitchen sink. The water damage affected the kitchen, living room, foyer and garage. ServiceMaster went in and extracted the water and started the drying out process. ServiceMaster set up dehumidifiers and air movers throughout the condo. ServiceMaster’s removed all of the baseboards to help with the drying of the drywall and to make sure that mold would not grow behind the baseboards. The laminate flooring was damaged by the water and had to be removed, as did baseboards and drywall. ServiceMaster then applied an anti- microbial agent to prevent mold growth. ServiceMaster is still working on the remediation of the water damage with the condo owner. After ServiceMaster is done with the water damage, ServiceMaster’s construction department will then begin to work with the condo owner to rebuild the condo back to its original state before the damage, which would include some of the following rehanging the drywall, painting the walls, and laying new laminate flooring.
I thought our meeting with Jonathan, Kim, Diane and you regarding our project was very productive and I believe that the resulting meeting of minds suggests that repair and remodeling should proceed successfully.
On a related subject, I want to recognize the extraordinary efforts of staff members Tony and Melissa. They were very responsive and comforting during the remediation process and, in our opinion, went above and beyond the norm to make me and my wife feel confident about the outcome of the project. They represent Service Master very well.Alvin Becker
Just wanted to let you know that our service person, Ernie Torres did a wonderful job. He was professional, polite, knowledgeable and very neat. It was a pleasure working with him. You should be pleased to have him as a representative for your company.Mary Jane Kearney
- Jim & Gene