ServiceMaster Restorations was called to a condo in Naples, which had water damage due to a leak in the bathroom. The condo is under construction and the plumbing was not hooked up, someone water to the unit to pressure wash not knowing, and caused the water damage. The rooms affected in the condo were bathroom, hallway, greatroom, and kitchen. ServiceMaster dispatched a crew right away and extracted the water from the condo unit. ServiceMaster set up dehumidifiers and air movers to dry out the condo. ServiceMaster removed some of the baseboard to help with the drying of the drywall and to make sure that mold did not grow behind the baseboards. Once the condo is finished drying out, the baseboards will then be reattached. There was no carpet or tile in the condo at the time of the water damage, as it had been torn out due to the construction work that was going on at the time. The cabinets in the kitchen were damaged from the water and had to be taken out. ServiceMaster’s reconstruction department will give an estimate to the condo owner for replacing the cabinets that were damaged from the water.
- Denise Douglas
Well.. it has been 3 months since our water damage / mold was discovered, and all in all Service Master has done a great job… Special thanks to Melissa, Kim, Charlie and Michael… they were most helpful in so many ways making a horrible situation become OK again. Melissa helped me when it was a devastating blow to see what all we had lost… and she helped me off the cement when I fell; Kim who helped my friend Sue hang UMPTEEN golf pictures and talked me into many things I wasn’t sure of… she did a great job and we are happy; Charlie who promised me someone would be in our condo every day working… and he kept that promise; and Michael who did so many odd jobs and helped out with many, many things and was so pleasant to have in our home….Mary Cole
Service Master by Wright completely saved my home. Not only were they there within an hour of my call, they eased my worry and explained the process completely. I felt so much better and their quality of work was amazing. Thank you so much for the hard work and fast solution.Tawn Peterson
I am writing to tell you about the exceptional service that I received from you employee Gary Burgo, I am a renter at 2930 Esmeralda Dr. in Sarasota. For 4 months that we have dealt with a very challenging mold removal / remediation situation that had us at the end of our rope. Gary was the 10th person sent to assess the situation and as you can imagine that is 9 too many. By the time he got involved we were disgusted and aggravated with the entire process.
From the moment Gary was involved, he communicated with me daily to let me know the timeline of the project and next steps. Gary got more than 2 days than had been accomplished in months. His open communication and professionalism saved the day. Gary even called the day after the project was complete to ask that I let him know if everything was “OK”.
Gary was exceptional representative of your company. I sincerely hope this feedback makes it back to him.
Enjoy your day!
Robyn Faucy, M.S.M.
Neuro Challenge Foundation for Patkinson’s
722 Apex Road, Unit A
Sarasota, FL 34240Robyn Faucy