ServiceMaster Restorations received a call from a condo owner in Naples, Florida, for a thermal scan. A Thermal scan helps detect if there is water behind walls and under floors. Upon doing the thermal scan, the property manager wanted us to open up the walls and remove base and trim and cut some drywall out. Upon doing this ServiceMaster found some mold present and metal studs were rusted out. ServiceMaster then plugged up drain in the bathtub and filled it up with water did not see where the water was leaking. ServiceMaster called out a water detection company to help find the leak. Once the leak was detected and fixed, ServiceMaster started the drying process by having technicians set up dehumidifiers and air movers thru out the condo. The technicians applied antimicrobial solution to avoid mold growth. ServiceMaster’s construction department is currently working with the condo owner to rebuild the damaged areas. They will be replacing all the drywall, baseboards, painting, etc. to get the bathroom back to how it was before the leak happened.
- Denise Douglas
Just wanted to let you know that our service person, Ernie Torres did a wonderful job. He was professional, polite, knowledgeable and very neat. It was a pleasure working with him. You should be pleased to have him as a representative for your company.Mary Jane Kearney
Over the years, I have had the good fortune to establish and maintain a productive business relationship with Service Master by Wright and many of its staff. Their team is responsive, knowledgeable and quick to address customer concerns. The quality of their workmanship is a rarity in this industry. In short, I’m grateful for the opportunity to work with Service Master by Wright, for whom I have a great deal of respect and can feel confident sending my clients too.Chris Lovell
Certified NACHI Inspector | Allied Home Inspections Pro, LLC