ServiceMaster Restorations received a call from a condo owner in Naples, Florida, for a thermal scan. A Thermal scan helps detect if there is water behind walls and under floors. Upon doing the thermal scan, the property manager wanted us to open up the walls and remove base and trim and cut some drywall out. Upon doing this ServiceMaster found some mold present and metal studs were rusted out. ServiceMaster then plugged up drain in the bathtub and filled it up with water did not see where the water was leaking. ServiceMaster called out a water detection company to help find the leak. Once the leak was detected and fixed, ServiceMaster started the drying process by having technicians set up dehumidifiers and air movers thru out the condo. The technicians applied antimicrobial solution to avoid mold growth. ServiceMaster’s construction department is currently working with the condo owner to rebuild the damaged areas. They will be replacing all the drywall, baseboards, painting, etc. to get the bathroom back to how it was before the leak happened.
- Lee County Homeless Coalition
- Robyn Faucy
- Guy Smith
Well.. it has been 3 months since our water damage / mold was discovered, and all in all Service Master has done a great job… Special thanks to Melissa, Kim, Charlie and Michael… they were most helpful in so many ways making a horrible situation become OK again. Melissa helped me when it was a devastating blow to see what all we had lost… and she helped me off the cement when I fell; Kim who helped my friend Sue hang UMPTEEN golf pictures and talked me into many things I wasn’t sure of… she did a great job and we are happy; Charlie who promised me someone would be in our condo every day working… and he kept that promise; and Michael who did so many odd jobs and helped out with many, many things and was so pleasant to have in our home….Mary Cole
Just wanted to let you know that our service person, Ernie Torres did a wonderful job. He was professional, polite, knowledgeable and very neat. It was a pleasure working with him. You should be pleased to have him as a representative for your company.Mary Jane Kearney