Deborah Thonus

Deborah Thonus
ServiceMaster by Wright
November 11, 2019

Deborah Thonus

On November 11 we opened the door to our mobile home and found a water disaster. The toilet water supply line was trickling and probably had been for about a week. About 350 sq. feet of floor had turned to mush due to the particle board sub floor. This job was way too big for my handyman husband to handle himself, so I called ServiceMaster. Christian came to assess the damage within a few hours of my call. He was extremely professional, and later that day we had a very detailed estimate for removal of flooring and cabinetry, drying, etc. With such a detailed list of jobs, each with a price attached, I felt confident we would be treated fairly. The crew, Helen and Adriano, arrived the next morning and they knew exactly what to do. Helen went above and beyond to meet our needs. After several days of fans and dehumidifiers running the restoration team arrived. Jerry and Andrew repaired and replaced the damaged flooring in two days. They worked nonstop and appeared to use the least amount of materials necessary. We had a constricted time frame, and everyone worked hard to complete this job before we had to leave. I was thrilled at the work ethic of both crews and am very grateful to ServiceMaster by Wright for helping us in our time of need. Thank you

ServiceMaster by Wright
2019-11-11T05:56:24+00:00

On November 11 we opened the door to our mobile home and found a water disaster. The toilet water supply line was trickling and probably had been for about a week. About 350 sq. feet of floor had turned to mush due to the particle board sub floor. This job was way too big for my handyman husband to handle himself, so I called ServiceMaster. Christian came to assess the damage within a few hours of my call. He was extremely professional, and later that day we had a very detailed estimate for removal of flooring and cabinetry, drying, etc. With such a detailed list of jobs, each with a price attached, I felt confident we would be treated fairly. The crew, Helen and Adriano, arrived the next morning and they knew exactly what to do. Helen went above and beyond to meet our needs. After several days of fans and dehumidifiers running the restoration team arrived. Jerry and Andrew repaired and replaced the damaged flooring in two days. They worked nonstop and appeared to use the least amount of materials necessary. We had a constricted time frame, and everyone worked hard to complete this job before we had to leave. I was thrilled at the work ethic of both crews and am very grateful to ServiceMaster by Wright for helping us in our time of need. Thank you