ServiceMaster Resotrations received a call on Wednesday afternoon around 3pm from a property manager at a condominium on Fort Myers Beach, for a water damage. A fire sprinkler company was pressurizing the sprinkler lines and forgot to turn off the water. The water damage started on the 9th floor affecting 5 units and the hallway. It continued to trickle down to the 8 th, 7th, 6th and 5th floor affecting 4 units on each floor and the hallways. ServiceMaster extracted the water from the hallways and affected units and then started the structural drying. ServiceMaster removed and disposed of all the wet carpet padding and toe kicks. Some of the drywall needed to be removed for proper drying and will be replaced at a later time. Some cabinets in the units were damaged from the water and had to be removed. In some units the water came thru the light fixtures and they had to be removed. The technicians applied antimicrobial solution to avoid mold growth. The technicians set up dehumidifiers and air movers thru out the hallways and each affected unit to assist in the drying process. ServiceMaster’s construction department is currently working with the association and the unit owners to rebuild the damaged areas. They are replacing all the drywall, baseboards, painting and replacing all the cabinets that had to be removed. They will also be replacing the carpet padding and reinstalling the carpet. ServiceMaster’s carpet department will then clean and deodorize all the affected carpeting.
Well.. it has been 3 months since our water damage / mold was discovered, and all in all Service Master has done a great job… Special thanks to Melissa, Kim, Charlie and Michael… they were most helpful in so many ways making a horrible situation become OK again. Melissa helped me when it was a devastating blow to see what all we had lost… and she helped me off the cement when I fell; Kim who helped my friend Sue hang UMPTEEN golf pictures and talked me into many things I wasn’t sure of… she did a great job and we are happy; Charlie who promised me someone would be in our condo every day working… and he kept that promise; and Michael who did so many odd jobs and helped out with many, many things and was so pleasant to have in our home….Mary Cole
I had a water spill from my washing machine in my home. It was such a scary experience at first. I called Service Master and they got to my house so fast. They cleaned up the whole mess and were so friendly and knowledgeable! Thank you Service Master!!!Sarah Waterman
I thought our meeting with Jonathan, Kim, Diane and you regarding our project was very productive and I believe that the resulting meeting of minds suggests that repair and remodeling should proceed successfully.
On a related subject, I want to recognize the extraordinary efforts of staff members Tony and Melissa. They were very responsive and comforting during the remediation process and, in our opinion, went above and beyond the norm to make me and my wife feel confident about the outcome of the project. They represent Service Master very well.Alvin Becker
- Denise Douglas