ServiceMaster Resotrations received a call on Wednesday afternoon around 3pm from a property manager at a condominium on Fort Myers Beach, for a water damage. A fire sprinkler company was pressurizing the sprinkler lines and forgot to turn off the water. The water damage started on the 9th floor affecting 5 units and the hallway. It continued to trickle down to the 8 th, 7th, 6th and 5th floor affecting 4 units on each floor and the hallways. ServiceMaster extracted the water from the hallways and affected units and then started the structural drying. ServiceMaster removed and disposed of all the wet carpet padding and toe kicks. Some of the drywall needed to be removed for proper drying and will be replaced at a later time. Some cabinets in the units were damaged from the water and had to be removed. In some units the water came thru the light fixtures and they had to be removed. The technicians applied antimicrobial solution to avoid mold growth. The technicians set up dehumidifiers and air movers thru out the hallways and each affected unit to assist in the drying process. ServiceMaster’s construction department is currently working with the association and the unit owners to rebuild the damaged areas. They are replacing all the drywall, baseboards, painting and replacing all the cabinets that had to be removed. They will also be replacing the carpet padding and reinstalling the carpet. ServiceMaster’s carpet department will then clean and deodorize all the affected carpeting.
Everyone who worked on my home from ServiceMaster was knowledgeable, polite, efficient and friendly. I don’t remember all the names as there were many of them. They were all good at what they did. Kim was always available to coordinate everything and keep things running smoothly. We are very happy with the work that was done. This happened at a very stressful time in my life but the people at ServiceMaster made it bearable.
Thank You.Dean & Marjorie Ellsworth Trust
- Jim & Gene
Over the years, I have had the good fortune to establish and maintain a productive business relationship with Service Master by Wright and many of its staff. Their team is responsive, knowledgeable and quick to address customer concerns. The quality of their workmanship is a rarity in this industry. In short, I’m grateful for the opportunity to work with Service Master by Wright, for whom I have a great deal of respect and can feel confident sending my clients too.Chris Lovell
Certified NACHI Inspector | Allied Home Inspections Pro, LLC
I thought our meeting with Jonathan, Kim, Diane and you regarding our project was very productive and I believe that the resulting meeting of minds suggests that repair and remodeling should proceed successfully.
On a related subject, I want to recognize the extraordinary efforts of staff members Tony and Melissa. They were very responsive and comforting during the remediation process and, in our opinion, went above and beyond the norm to make me and my wife feel confident about the outcome of the project. They represent Service Master very well.Alvin Becker