ServiceMaster Restorations received a call from a home owner in Fort Myers, Florida, for water damage problem. Roofers were working on an addition to a house when it started to rain, causing the rain water to come into the house and resulted to water damage. It affected the bedroom, two bathrooms, office, kitchen, utility room, two hallways and attic. ServiceMaster extracted the water from the home, removed the insulation from the attic and then started the structural drying. ServiceMaster removed and disposed all the wet carpet padding and toe kicks. Some of the drywall needed to be removed for proper drying and will be replaced. The vanities in the bathrooms and cabinets in the kitchen were damaged and removed. The technicians applied antimicrobial solution to avoid mold growth. Then, they set up dehumidifiers and air movers thru out the home to assist in the drying process. ServiceMaster’s construction department was working with the home owner to rebuild the damaged areas. They were replacing all the drywall, baseboards, painting and all the insulation that had to be removed in the attic. New vanities were installed in the bathrooms and new cabinets in the kitchen. Also, they will be replacing the carpet padding and re-installation. ServiceMaster’s carpet department will then clean and deodorize all the affected floor carpets.
- Denise Douglas
Just wanted to let you know that our service person, Ernie Torres did a wonderful job. He was professional, polite, knowledgeable and very neat. It was a pleasure working with him. You should be pleased to have him as a representative for your company.Mary Jane Kearney
- Lee County Homeless Coalition
Over the years, I have had the good fortune to establish and maintain a productive business relationship with Service Master by Wright and many of its staff. Their team is responsive, knowledgeable and quick to address customer concerns. The quality of their workmanship is a rarity in this industry. In short, I’m grateful for the opportunity to work with Service Master by Wright, for whom I have a great deal of respect and can feel confident sending my clients too.Chris Lovell
Certified NACHI Inspector | Allied Home Inspections Pro, LLC
Well.. it has been 3 months since our water damage / mold was discovered, and all in all Service Master has done a great job… Special thanks to Melissa, Kim, Charlie and Michael… they were most helpful in so many ways making a horrible situation become OK again. Melissa helped me when it was a devastating blow to see what all we had lost… and she helped me off the cement when I fell; Kim who helped my friend Sue hang UMPTEEN golf pictures and talked me into many things I wasn’t sure of… she did a great job and we are happy; Charlie who promised me someone would be in our condo every day working… and he kept that promise; and Michael who did so many odd jobs and helped out with many, many things and was so pleasant to have in our home….Mary Cole