ServiceMaster Restorations was called on a Saturday at 10:30pm, to a single family home in Fort Myers, Florida that had a water damage caused by a leak under the kitchen sink. The water damage affected the entire home, three bedrooms, living room, dining room, hall, kitchen and two bathrooms. All of the rooms, except for the two bathrooms had parquet flooring over terrazzo and it was buckling up 5”–6” and had to be removed. The walls were plaster and were wet 2’–3’ up the wall in some areas. ServiceMaster extracted the water and started the drying out process. ServiceMaster set up dehumidifiers, air movers and injectidry equipment throughout the home. Cabinets in the home were damaged and needed to be removed, and will be replaced during the reconstruct. After ServiceMaster’s water remediation department is done, ServiceMaster’s construction department will start to rebuild the home back to its original state before the water damage occurred. ServiceMaster’s construction department will replace flooring, cabinets, paint, and replace the baseboards.
I thought our meeting with Jonathan, Kim, Diane and you regarding our project was very productive and I believe that the resulting meeting of minds suggests that repair and remodeling should proceed successfully.
On a related subject, I want to recognize the extraordinary efforts of staff members Tony and Melissa. They were very responsive and comforting during the remediation process and, in our opinion, went above and beyond the norm to make me and my wife feel confident about the outcome of the project. They represent Service Master very well.Alvin Becker
- Karen Harvie
I spilled wine on my couch, guys came right out and got the stain out. Great service and my couch looks brand new again. Thanks guysMoranda Shearin
- Jim & Gene