ServiceMaster Restorations received a call from a home owner in Naples, Florida, for water damage. The cause of the water damage was a leak in office and closet by wind driven rain through windows. ServiceMaster extracted the water from the home and then started the structural drying. The technicians set up dehumidifiers and air movers thru out the two rooms to assist in the drying process. Another source was found shortly thereafter, in the bathroom around the toilet. We had to remove base boards and drywall. Some of the drywall needed to be removed for proper drying and will be replaced at a later time. The technicians applied antimicrobial solution to avoid mold growth. ServiceMaster’s construction department is currently working with the home owner to rebuild the damaged areas. They will be replacing all the drywall, baseboards, painting, etc. ServiceMaster’s carpet department is cleaning the carpets that was in the office at the time of the water damage.
- Lee County Homeless Coalition
I spilled wine on my couch, guys came right out and got the stain out. Great service and my couch looks brand new again. Thanks guysMoranda Shearin
Just wanted to let you know that our service person, Ernie Torres did a wonderful job. He was professional, polite, knowledgeable and very neat. It was a pleasure working with him. You should be pleased to have him as a representative for your company.Mary Jane Kearney
I am writing to tell you about the exceptional service that I received from you employee Gary Burgo, I am a renter at 2930 Esmeralda Dr. in Sarasota. For 4 months that we have dealt with a very challenging mold removal / remediation situation that had us at the end of our rope. Gary was the 10th person sent to assess the situation and as you can imagine that is 9 too many. By the time he got involved we were disgusted and aggravated with the entire process.
From the moment Gary was involved, he communicated with me daily to let me know the timeline of the project and next steps. Gary got more than 2 days than had been accomplished in months. His open communication and professionalism saved the day. Gary even called the day after the project was complete to ask that I let him know if everything was “OK”.
Gary was exceptional representative of your company. I sincerely hope this feedback makes it back to him.
Enjoy your day!
Robyn Faucy, M.S.M.
Neuro Challenge Foundation for Patkinson’s
722 Apex Road, Unit A
Sarasota, FL 34240Robyn Faucy