ServiceMaster Restorations received a call from a home owner in Naples, Florida, for water damage. The cause of the water damage was a leak in office and closet by wind driven rain through windows. ServiceMaster extracted the water from the home and then started the structural drying. The technicians set up dehumidifiers and air movers thru out the two rooms to assist in the drying process. Another source was found shortly thereafter, in the bathroom around the toilet. We had to remove base boards and drywall. Some of the drywall needed to be removed for proper drying and will be replaced at a later time. The technicians applied antimicrobial solution to avoid mold growth. ServiceMaster’s construction department is currently working with the home owner to rebuild the damaged areas. They will be replacing all the drywall, baseboards, painting, etc. ServiceMaster’s carpet department is cleaning the carpets that was in the office at the time of the water damage.
- Robyn Faucy
Everyone who worked on my home from ServiceMaster was knowledgeable, polite, efficient and friendly. I don’t remember all the names as there were many of them. They were all good at what they did. Kim was always available to coordinate everything and keep things running smoothly. We are very happy with the work that was done. This happened at a very stressful time in my life but the people at ServiceMaster made it bearable.
Thank You.Dean & Marjorie Ellsworth Trust
Just wanted to let you know that our service person, Ernie Torres did a wonderful job. He was professional, polite, knowledgeable and very neat. It was a pleasure working with him. You should be pleased to have him as a representative for your company.Mary Jane Kearney
I thought our meeting with Jonathan, Kim, Diane and you regarding our project was very productive and I believe that the resulting meeting of minds suggests that repair and remodeling should proceed successfully.
On a related subject, I want to recognize the extraordinary efforts of staff members Tony and Melissa. They were very responsive and comforting during the remediation process and, in our opinion, went above and beyond the norm to make me and my wife feel confident about the outcome of the project. They represent Service Master very well.Alvin Becker
- Jim & Gene