ServiceMaster Restorations received a call from a homeowner in Fort Myers, Florida, for water damage. The water damage was caused by the improper installation of plumbing in the guest bathroom. It affected the bathroom, living room, master bedroom, master bathroom, master closet, formal dining room, dining room and kitchen. ServiceMaster extracted the water from the home and then started the structural drying. ServiceMaster removed and disposed of all the wet carpet padding and drilled holes in the toe kicks. The technicians applied antimicrobial solution to avoid mold growth. The technicians set up dehumidifiers, air movers and octobags to force air into the cavities throughout the home to assist in the drying process. The vanity cabinet in the guest bathroom, where the water damage originated, was damaged and needed to be removed. In the bathroom the base was removed and the drywall and insulation below the base was removed to help with the drying out of the structure. ServiceMaster’s construction department is currently working with the homeowner to rebuild the damaged areas. In the bathroom they are replacing the vanity cabinet, drywall and painting to get it back to where it was before the water damage occurred. All rooms will have the walls and base repainted as part of the repairs. They will also be replacing the carpet padding and reinstalling the carpet. ServiceMaster’s carpet department will then clean and deodorize all the affected carpeting.
I had a water spill from my washing machine in my home. It was such a scary experience at first. I called Service Master and they got to my house so fast. They cleaned up the whole mess and were so friendly and knowledgeable! Thank you Service Master!!!Sarah Waterman
I am writing to tell you about the exceptional service that I received from you employee Gary Burgo, I am a renter at 2930 Esmeralda Dr. in Sarasota. For 4 months that we have dealt with a very challenging mold removal / remediation situation that had us at the end of our rope. Gary was the 10th person sent to assess the situation and as you can imagine that is 9 too many. By the time he got involved we were disgusted and aggravated with the entire process.
From the moment Gary was involved, he communicated with me daily to let me know the timeline of the project and next steps. Gary got more than 2 days than had been accomplished in months. His open communication and professionalism saved the day. Gary even called the day after the project was complete to ask that I let him know if everything was “OK”.
Gary was exceptional representative of your company. I sincerely hope this feedback makes it back to him.
Enjoy your day!
Robyn Faucy, M.S.M.
Neuro Challenge Foundation for Patkinson’s
722 Apex Road, Unit A
Sarasota, FL 34240Robyn Faucy
Over the years, I have had the good fortune to establish and maintain a productive business relationship with Service Master by Wright and many of its staff. Their team is responsive, knowledgeable and quick to address customer concerns. The quality of their workmanship is a rarity in this industry. In short, I’m grateful for the opportunity to work with Service Master by Wright, for whom I have a great deal of respect and can feel confident sending my clients too.Chris Lovell
Certified NACHI Inspector | Allied Home Inspections Pro, LLC
Thank you so much for coming out so quickly to help with my water heater mess. Very professional service and friendly staff. You guys are the best.Justing Bjork