Thank you so much for coming out so quickly to help with my water heater mess. Very professional service and friendly staff. You guys are the best.
Dear Jerry and Kim,
Diane and I would like to offer our thanks in the assistance you, Jorge, and Katrina extended to us as we work thru water damage claim at our home.
The work done by the entire team was professional, thorough, and fully met or exceeded our expectations. We would highly recommend ServiceMaster by Wright should anyone face the daunting task we did in getting our home back into better-than-it-was-shape.
Thanks again and please pass this letter along as appropriate.
Diane and Richard Welch
I am writing to tell you about the exceptional service that I received from you employee Gary Burgo, I am a renter at 2930 Esmeralda Dr. in Sarasota. For 4 months that we have dealt with a very challenging mold removal / remediation situation that had us at the end of our rope. Gary was the 10th person sent to assess the situation and as you can imagine that is 9 too many. By the time he got involved we were disgusted and aggravated with the entire process.
From the moment Gary was involved, he communicated with me daily to let me know the timeline of the project and next steps. Gary got more than 2 days than had been accomplished in months. His open communication and professionalism saved the day. Gary even called the day after the project was complete to ask that I let him know if everything was “OK”.
Gary was exceptional representative of your company. I sincerely hope this feedback makes it back to him.
Enjoy your day!
Robyn Faucy, M.S.M.
Neuro Challenge Foundation for Patkinson’s
722 Apex Road, Unit A
Sarasota, FL 34240
I thought our meeting with Jonathan, Kim, Diane and you regarding our project was very productive and I believe that the resulting meeting of minds suggests that repair and remodeling should proceed successfully.
On a related subject, I want to recognize the extraordinary efforts of staff members Tony and Melissa. They were very responsive and comforting during the remediation process and, in our opinion, went above and beyond the norm to make me and my wife feel confident about the outcome of the project. They represent Service Master very well.
Everyone who worked on my home from ServiceMaster was knowledgeable, polite, efficient and friendly. I don’t remember all the names as there were many of them. They were all good at what they did. Kim was always available to coordinate everything and keep things running smoothly. We are very happy with the work that was done. This happened at a very stressful time in my life but the people at ServiceMaster made it bearable.
I spilled wine on my couch, guys came right out and got the stain out. Great service and my couch looks brand new again. Thanks guys
I had a water spill from my washing machine in my home. It was such a scary experience at first. I called Service Master and they got to my house so fast. They cleaned up the whole mess and were so friendly and knowledgeable! Thank you Service Master!!!
I had suspicion of mold and contacted Service Master by Wright. They came in and discovered mold, gave an estimate and did a great job cleaning. They even had it retested after to ensure it was gone. No more mold issues! Thank you! Would refer to anyone concerned about mold. Very professional!
Service Master by Wright completely saved my home. Not only were they there within an hour of my call, they eased my worry and explained the process completely. I felt so much better and their quality of work was amazing. Thank you so much for the hard work and fast solution.
Well.. it has been 3 months since our water damage / mold was discovered, and all in all Service Master has done a great job… Special thanks to Melissa, Kim, Charlie and Michael… they were most helpful in so many ways making a horrible situation become OK again. Melissa helped me when it was a devastating blow to see what all we had lost… and she helped me off the cement when I fell; Kim who helped my friend Sue hang UMPTEEN golf pictures and talked me into many things I wasn’t sure of… she did a great job and we are happy; Charlie who promised me someone would be in our condo every day working… and he kept that promise; and Michael who did so many odd jobs and helped out with many, many things and was so pleasant to have in our home….