Good Morning Jim,

Thank you for your quick response to our problem yesterday.
Having worked with just about every disaster service in town, I wanted to pass along to you that your team went above and beyond with the courteous, professional and speedy service.
I look forward to working with you and Servicemaster in the future.

When I spoke to them yesterday, I advised each owner would be responsible for dry out.
I am contacting you to correct that statement.
Park Shore Tower will assume all responsibility for the extraction and dryout services.
I have emailed my insurance agent to begin the process.

I provided a detailed list of the Owners names, and all contact information to your head tech.
That way you can contact Owners directly for any repairs.

I am here at the building awaiting todays inspection. I do not know who was coming to check, but if you would be so kind as to provide him with my guard house phone number: 239-649-5015,
the guard will contact me when they arrive.

Again, Thank you.

Pat Goudy

Thank you so much for coming out so quickly to help with my water heater mess. Very professional service and friendly staff.  You guys are the best.

Justing Bjork

Dear Jerry and Kim,

Diane and I would like to offer our thanks in the assistance you, Jorge, and Katrina extended to us as we work thru water damage claim at our home.

The work done by the entire team was professional, thorough, and fully met or exceeded our expectations. We would highly recommend ServiceMaster by Wright should anyone face the daunting task we did in getting our home back  into better-than-it-was-shape.

Thanks again and please pass this letter along as appropriate.

Respectfully,

Diane and Richard Welch

Diane and Richard Welch

Hi Jim,

I am writing to tell you about the exceptional service that I received from you employee Gary Burgo, I am a renter at 2930 Esmeralda Dr. in Sarasota. For 4 months that we have dealt with a very challenging mold removal / remediation situation that had us at the end of our rope. Gary was the 10th person sent to assess the situation and as you can imagine that is 9 too many. By the time he got involved we were disgusted and aggravated with the entire process.

From the moment Gary was involved, he communicated with me daily to let me know the timeline of the project and next steps. Gary got more than 2 days than had been accomplished in months. His open communication and professionalism saved the day. Gary even called the day after the project was complete to ask that I let him know if everything was “OK”.

Gary was exceptional representative of your company. I sincerely hope this feedback makes it back to him.

Enjoy your day!

Robyn Faucy, M.S.M.

Executive Directory

Neuro Challenge Foundation for Patkinson’s

722 Apex Road, Unit A

Sarasota, FL 34240

Robyn Faucy

I thought our meeting with Jonathan, Kim, Diane and you regarding our project was very productive and I believe that the resulting meeting of minds suggests that repair and remodeling should proceed successfully.

On a related subject, I want to recognize the extraordinary efforts of staff members Tony and Melissa. They were very responsive and comforting during the remediation process and, in our opinion, went above and beyond the norm to make me and my wife feel confident about the outcome of the project. They represent Service Master very well.

Alvin Becker

Everyone who worked on my home from ServiceMaster was knowledgeable, polite, efficient and friendly. I don’t remember all the names as there were many of them. They were all good at what they did. Kim was always available to coordinate everything and keep things running smoothly. We are very happy with the work that was done. This happened at a very stressful time in my life but the people at ServiceMaster made it bearable.

Thank You.

Dean & Marjorie Ellsworth Trust

I spilled wine on my couch, guys came right out and got the stain out. Great service and my couch looks brand new again. Thanks guys

Moranda Shearin

I had a water spill from my washing machine in my home. It was such a scary experience at first. I called Service Master and they got to my house so fast. They cleaned up the whole mess and were so friendly and knowledgeable! Thank you Service Master!!!

Sarah Waterman

I had suspicion of mold and contacted Service Master by Wright. They came in and discovered mold, gave an estimate and did a great job cleaning. They even had it retested after to ensure it was gone. No more mold issues! Thank you! Would refer to anyone concerned about mold. Very professional!

Donna Perillo

Service Master by Wright completely saved my home. Not only were they there within an hour  of my call,  they eased my worry and explained the process completely. I felt so much better and their quality of work was amazing. Thank you so much for the hard work and fast solution.

Tawn Peterson